Field Service Management Software
for Appliance and Electronic Repair Shops
Shop Service • Field Service • Sales • Inventory • Purchase Ordering • RMA • Warranty Claims
Systems starting from $199.00 (CAD)
Field Service Management Software
Service Attendant field service management software gives you two options for updating service work orders remotely. The first, and simplest, option only requires an internet connection at the beginning and end of the day. Techs using the Field Service module receive service calls assigned to them in the morning, update them through the day, and send them back to the main office afterwards.
The second option is running Service Attendant with global WAN connectivity. This allows all areas of the program to be updated in real-time from a remote location. This system is used by technicians in the field and staff working at a sub depot or home. It requires full-time internet service. Both systems offer economical solutions for mobile updating of system records. Click here to view additional details.
Easy To Use
The Service Attendant – Field Service module is easy to learn and user friendly. The software installs quickly and is operational with minimal training. It features a simple user interface with self explanatory buttons that are activated by pressing an “F” key, by using a mouse or by touch (if you have a touch screen).
Comprehensive
Service Attendant field service management software captures the important information you need for your service records, invoices and warranty claims. Detailed customer service histories are acquired as service records are created and subsequently updated. At any time, the data can easily be viewed with the powerful search functions and comprehensive on-screen reports.
Affordable
Service Attendant software is affordable. It is a non-cloud based system that does not have high monthly fees like most cloud products. It features several optional modules for creating your own customized system so you can add modules as your business grows. Each module only needs to be purchased once plus they are reasonably priced and we offer payment plans too.
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Systems starting from $199.00 (CAD)
Service Attendant field service management software gives you two options for updating service work orders remotely. The first, and simplest, option only requires an internet connection at the beginning and end of the day. Techs using the Field Service module receive service calls assigned to them in the morning, update them through the day, and send them back to the main office afterwards.
The second option is running Service Attendant with global WAN connectivity. This allows all areas of the program to be updated in real-time from a remote location. This system is used by technicians in the field and staff working at a sub depot or home. It requires full-time internet service. Both systems offer economical solutions for mobile updating of system records. Click here to view additional details.
Easy To Use
The Service Attendant – Field Service module is easy to learn and user friendly. The software installs quickly and is operational with minimal training. It features a simple user interface with self explanatory buttons that are activated by pressing an “F” key, by using a mouse or by touch (if you have a touch screen).
Comprehensive
Service Attendant field service management software captures the important information you need for your service records, invoices and warranty claims. Detailed customer service histories are acquired as service records are created and subsequently updated. At any time, the data can easily be viewed with the powerful search functions and comprehensive on-screen reports.
Affordable
Service Attendant software is affordable. It is a non-cloud based system that does not have high monthly fees like most cloud products. It features several optional modules for creating your own customized system so you can add modules as your business grows. Each module only needs to be purchased once plus they are reasonably priced and we offer payment plans too.
Take control with
Service Attendant
Service Attendant keeps you in control with non-cloud based field service management software.
Field Service Management Software
Office Equipment Service Shops
Medical Equipment Repair Shops
Appliance Repair Shops
Music Equipment Repair Shops
Electronic Repair Shops
Radio Repair Service Shops
Inspired by service professionals
System 1: Web Server Based
Service calls assigned to technicians using the Field Service module are uploaded to a web server. The techs download their service calls for the day and update them as calls are completed. Data entry includes parts, service explanations, charges, images and payment information. A customer receipt is printed or emailed while on site plus the customer’s signature captured when using a touch screen or signature pad. All that is needed is a Windows tablet, notebook or laptop computer with internet service at the beginning and end of the day. This means techs can work anywhere with the Field Service module.
System Requirements
- Tablet, Notebook or Laptop PC with Windows O.S.
- “Scheduler” module
- Wireless, or hard wired, internet connection
- Portable printer (optional)
- Email client software (optional)
- Web hosting service (contact us for details)
The system above is suitable for use in locations with, and without, internet service.
System 2: Office Server Based
Service Attendant will connect to a web enabled server and share data available to other computers on the same network. This system gives field techs, and remote office staff, access to all program areas allowed by the system administrator and real-time updating of records. It works with Microsoft SQL Server, and the “SQL Server Express” version, which is free and well suited to small and medium size business operation. SQL Server must be installed on a server computer in your office, or on a “cloud” hosted server, plus a client version installed on each workstation.
System Requirements
- Tablet, Notebook or Laptop PC with Windows O.S.
- Service Attendant SQL User License and Microsoft SQL Server
- Portable printer (optional)
- Email client software (optional)
- Wireless, or hard wired, internet connection with VPN
The system above is suitable for use in locations with internet service.
Contact us for service management solutions today!