Service Attendant

Support Documents and Videos

Click the links below to view

Setup Videos

Licensed Program Setup

Demo Program Setup

Installation and Setup

Overview
Installation and Setup
Import Contacts Data
Import Inventory Data
Import SA v3 Data
Local Setup

Global Setup
Printer Setup
Service Setup
SQL Server Setup
Sub Depot Systems
Text Messaging Setup

Service

Overview
Labor Rate Entry
New Work Orders
Custom Service Forms

Sales

Overview
Sales Invoices
Sales Orders
Custom Sales Forms

Inventory

Overview
Serial Numbers
Stock Returns

Other

Contacts
Purchase Orders
Reports
Scheduler
Scheduler – Field Service

General Information

Backup and Maintenance
Custom Sales Forms
Custom Service Form
Keyboard Shortcuts Etc
Network Connection
Record Locking

Repair and Compact
Support Information
System Overview
System Requirements
Warranty Claim Filing

Troubleshooting

Button Font Size
Database Corruption
MS Office Conflicts
Operational Problems
Performance Issues

Print Problems
SQL Server Connection Test Fails
Startup Problems
Taskbar Icon Incorrect

Add On Modules

Field Service Module
QuickBooks Interface
ServiceBench Dispatch